Last updated: December 2025

Welcome to SaunaRUs.com, operated by a business registered in the State of New York, United States.

By accessing, browsing, or purchasing from our website, you agree to these Terms of Service ("Terms"). Please review them carefully before using the site.

1. General Overview

By visiting or purchasing from SaunaRUs.com, you agree to comply with these Terms as well as all policies referenced on our website, including our Privacy Policy, Shipping Policy, and Refund & Return Policy.

These Terms apply to all users of the site, including customers, visitors, browsers, vendors, and contributors.

Sauna R Us may update or modify these Terms at any time. Changes are effective immediately upon posting on this page.

2. Eligibility

To use this website or make a purchase, you must:

  • Be at least 18 years old.
  • Have the legal authority to enter into a binding contract.

3. Product Information

Sauna R Us offers indoor saunas, outdoor saunas, infrared saunas, steam saunas, and related wellness accessories shipped within the United States.

Important notes:

  • Product dimensions, colors, materials, and specifications are provided by manufacturers and may vary slightly from images shown.
  • Assembly is required for most products. Professional installation is recommended for larger units and electrical connections.
  • Products are intended for residential use unless otherwise specified.
  • Buyers are responsible for verifying local building codes, electrical requirements, and permit requirements before purchase and installation.
  • Electrical work must be performed by a licensed electrician where required by law.
  • Product descriptions, images, pricing, and availability may change without notice.
  • We make reasonable efforts to ensure accuracy, but we do not guarantee that product information is error-free.

4. Orders and Payment

Payments are securely processed through Shopify Payments, PayPal, Apple Pay, Google Pay, or other approved processors.

Sauna R Us reserves the right to:

  • Refuse or cancel orders.
  • Limit order quantities.
  • Reject orders due to suspected fraud or policy violations.
  • Correct errors or inaccuracies prior to processing.

By placing an order, you agree to provide accurate and complete purchase and shipping details. Sauna R Us is not responsible for delays or losses caused by incorrect addresses submitted at checkout.

5. Fulfillment and Shipping

All orders are processed and shipped within the United States through our authorized fulfillment and logistics partners. Due to the size and weight of our products:

  • Processing time: 2–7 business days
  • Estimated delivery: 7–21 business days, depending on product, destination, and carrier performance
  • Most items ship via ground freight or standard parcel carriers

Shipping times are estimates and not guarantees. Sauna R Us is not liable for delays caused by carriers, weather, or other circumstances beyond our control.

Large or oversized items may require signature upon delivery. Please inspect all packages for visible damage before signing. If damage is observed, note it on the delivery receipt and contact us immediately.

For full details, please refer to our Shipping Policy.

6. Returns and Refunds

Refunds or replacements may be available within 30 days of delivery for:

  • Damaged items (must be reported within 48 hours of delivery with photos)
  • Defective or missing parts
  • Incorrect items received

Return conditions:

  • Items must be unused, unassembled, and in original packaging.
  • Opened or assembled items are not eligible for return unless defective.
  • Buyer is responsible for return shipping costs unless the return is due to our error.
  • Restocking fees of up to 20% may apply for non-defective returns.

For complete eligibility rules, please refer to our Refund & Return Policy.

7. Product Warranty

Warranty coverage varies by manufacturer and product. Please refer to individual product listings for specific warranty information. Sauna R Us will assist in facilitating warranty claims with manufacturers when applicable.

8. Health and Safety Disclaimer

Sauna use may not be suitable for everyone. Before using a sauna, consult with a healthcare professional if you:

  • Are pregnant or nursing
  • Have cardiovascular conditions or high blood pressure
  • Take medications that affect heart rate or blood pressure
  • Have any chronic health conditions

Sauna R Us is not responsible for any health effects resulting from sauna use. Users assume all risks associated with sauna use.

9. Intellectual Property

All content on SaunaRUs.com, including text, graphics, product names, logos, and website design, is the exclusive property of Sauna R Us and protected by U.S. copyright and trademark law.

You may not copy, reproduce, distribute, or use our content without prior written permission.

10. Marketing and Communications

By subscribing to our newsletter or completing a purchase, you consent to receive transactional and promotional communications from Sauna R Us.

You may unsubscribe at any time via the link included in our emails or by contacting us at hello@saunarus.com.

11. Limitation of Liability

To the fullest extent permitted by law, Sauna R Us is not liable for any indirect, incidental, special, or consequential damages arising from:

  • Use, misuse, or improper installation of our products.
  • Website errors or service interruptions.
  • Shipping delays or carrier issues.
  • Health effects from sauna use.
  • Unauthorized access to personal data.
  • Your violation of these Terms.

Our total liability shall not exceed the amount you paid for the order giving rise to the claim.

12. Assumption of Risk

By purchasing and installing a sauna, you acknowledge and accept the following:

  • Proper installation, including electrical connections, is your responsibility.
  • Saunas must be installed according to manufacturer guidelines and local codes.
  • Sauna R Us is not liable for damage, injury, or health effects resulting from improper assembly, electrical issues, or failure to follow installation instructions.

13. Indemnification

You agree to indemnify, defend, and hold Sauna R Us harmless from any claims, losses, damages, liabilities, or expenses arising from:

  • Your misuse of the site or products.
  • Your violation of these Terms.
  • Your infringement of any third-party rights.
  • Injury or property damage resulting from product use or installation.

14. Governing Law

These Terms are governed by the laws of the State of New York, USA, without regard to conflict of law principles.

Any disputes shall be handled in the appropriate courts located within New York State.

15. Contact Information

If you have questions about these Terms or any of our policies, contact us:

📧 hello@saunarus.com

🏢 Sauna R Us
📍 New York, United States